Play responsibly,
keep yourself protected
Playing at six is not just about fun — it is also about staying in control. Set your limits, stay aware, and seek help when needed.
Our commitment
six believes that gaming should be a source of enjoyment — not financial stress or mental hardship. We are committed to building a safe and responsible environment for players in Bangladesh. On this page you will find how to keep your gaming habits in check and where to get help if you need it.
Gambling or betting should never be seen as a reliable source of income. Every game depends on chance, and there is no guarantee of winning. Reading our terms and conditions will tell you the specific rules six applies to betting and gaming.
We have built several self-control tools into our platform so you can set your own gaming limits. Our support team is also available seven days a week, twenty-four hours a day via live chat and email in both Bengali and English. Visit our about us page to learn more about us.
Remember: the most important part of responsible gaming is honestly assessing your own situation. If you feel that gaming is affecting your daily life, take action right away.
Self-control tools
six provides these features to help you keep your gaming habits under control.
Deposit limit
Set a limit on how much money you deposit within a given period (daily, weekly, or monthly). Once a limit is set, it cannot be exceeded.
Session time limit
Set a time limit for how long you play in one sitting. When the set time is up, the platform will automatically end your session.
Self-exclusion
Request a temporary or permanent closure of your account for a set period (from 30 days up to permanently). This cannot be reversed before the period ends.
Betting history review
You can view your deposit, withdrawal, and betting history from your account at any time. Analyse your own gaming patterns.
Contact support chat
For any concern or issue, speak directly with our support team via live chat. They can provide advice in Bengali.
Account pause
Outside of self-exclusion, you can pause your account for a set number of days or weeks. Let the support team know if you need this.
Apply for self-exclusion
Account pause request
Fill in the form below and send it to the support team. They will take the appropriate action on your account within 24 hours.
After you submit this request, our support team will contact you by email. For urgent needs, use live chat.
Warning signs of a problem
If any of the following apply to you or someone you know, it may be a sign of problematic gambling. Assess the situation honestly.
- Placing bets repeatedly in an attempt to recover lost money — which often leads to even greater losses.
- Spending more time and attention on gaming while neglecting family, friends, or work responsibilities.
- Placing bets with money meant for daily essentials (food, rent, children's education).
- Hiding or lying to family or close ones about gaming activity.
- Feeling anxious, irritable, or having trouble sleeping when not playing.
- Wanting to stop gaming but being unable to do so.
- Continuing to play by going into debt or borrowing money.
These signs are not proof of weakness — they are symptoms of a problem for which getting help is straightforward and effective. The sooner you take action, the better.
Where to get support
You are not alone. Professional help, family, and our team are always here.
six live chat
Our support team is available seven days a week, twenty-four hours a day via live chat in both Bengali and English. Speak to us directly about self-exclusion or deposit limits.
Email support
Write to our support email with full details. The team responds promptly and handles your matter with complete confidentiality. Email address: [email protected]
Family and close ones
Talk openly with a trusted family member or friend. Their support can sometimes make a difference more quickly than professional help.
Professional advice
Speak with a mental health professional or counsellor. Problem gambling is treatable and recovery is possible with the right support.
Problem gambling is not only a financial harm — it can also affect family relationships, mental health, and your career. six never wants a player to keep playing to their own detriment. In accordance with our privacy policy, all support requests are kept completely confidential.
If it is not you but a family member who seems to be in trouble, please let our support team know. We can advise on how to help them.
Responsible gaming — tips
Set a budget first: Before you play, decide how much money you are willing to lose. Never deposit more than that amount.
Stick to time limits: Playing for long stretches without a break reduces your ability to make good decisions. Use the session timer on six.
Do not chase losses: If you lose in a session, not placing further bets to try to recover that loss is the most important rule of responsible gaming.
Do not play with borrowed money: Avoid betting with money borrowed through bKash, Nagad, or any other means.
Take breaks: Take a short break every hour. Get up, walk around, drink some water. It helps keep a clear head.
Gaming is for entertainment: Play for fun, not in hope of winning. A win is a bonus, not a goal.