six Privacy Policy
This policy explains in full how your personal information is collected, used, and kept secure on the six casino platform.
This Privacy Policy ("Policy") describes how information collected from users ("you", "your") through the sixcasino.cam website and related applications ("Platform") operated by six casino ("six", "we", "our") is managed. By using the Platform, you agree to the terms of this Policy. This Policy forms an integral part of the Terms and Conditions.
1. Data Collection
1.1 Registration Information
When you open an account at six casino, we collect the following information:
- Full name (as shown on your national ID or passport)
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- Preferred currency (Bangladeshi Taka)
1.2 Identity Verification Information
As part of the KYC (Know Your Customer) process, six may request a copy of your national ID, passport, or driving licence to ensure secure transactions. Additional documents may be requested if deposit or withdrawal limits are exceeded, or when required for security purposes.
1.3 Financial Transaction Information
During deposits and withdrawals, we store transaction history, the mobile banking method used (bKash, Nagad, Rocket, Upay), and account numbers. Full PINs or passwords are never stored on six's servers under any circumstances.
1.4 Automatically Collected Information
Certain information is recorded automatically when you use the Platform:
- IP address and device type
- Browser version and operating system
- Time spent on the website and pages visited
- Referral source (which link you came from)
- Gaming activity and betting history
2. Purpose of Data Use
2.1 Service Delivery and Operations
six primarily uses collected information to create and manage your account, process deposits and withdrawals, and provide bonuses and promotions. Financial transactions are not activated until your identity has been confirmed.
2.2 Customer Support
When you contact us via 24/7 live chat or email, your information is verified to provide the correct resolution. Support conversations may be recorded and used to improve service quality.
2.3 Security and Fraud Prevention
To protect your account, we monitor unusual login attempts, suspicious financial activity, and attempts to create multiple accounts. This safeguards your interests and those of all other users on the Platform.
Responsible Gaming Monitoring
six may analyse your gaming behaviour to identify unusual or concerning patterns. In accordance with our Responsible Gaming Policy, this information is used solely to protect your wellbeing and to provide support when needed.
2.4 Marketing Communications
With your consent, six may send promotional offers, updates on new games, and event notifications. You can opt out of these communications at any time from your account settings.
2.5 Service Improvement
six analyses overall user behaviour to improve website performance, game portfolio, and payment methods. This analysis is always conducted on aggregated and anonymised data.
3. Data Storage and Security
3.1 Encryption and Technical Security
All personal data transmitted to and stored on six's servers is protected by SSL (Secure Socket Layer) encryption. Passwords are stored using industry-standard hashing, making them unreadable even to staff. Additional encryption layers apply to sensitive financial information.
3.2 Access Controls
Only staff and systems for whom access to your personal information is strictly necessary for their work can access it. All access is logged and audited regularly.
3.3 Data Retention Period
Data is retained for as long as your account is active and for however long is required to meet applicable legal obligations after that. Financial transaction records are generally kept for a minimum of five years. Requests to delete data after account closure may be made in accordance with Section 6.
Security Incidents
In the event of a security breach, six will notify affected users as quickly as possible by email or via a Platform notification. If you notice any unusual activity, please inform our support team immediately.
4. Data Disclosure and Sharing
4.1 Policy Against Sharing Data with Third Parties
six never sells, rents, or discloses your personal information to third parties for commercial purposes. Personal data remains at all times under six's own control.
4.2 Data with Service Providers
To deliver certain services, six may share limited information with trusted technology and payment processing partners. These partners are bound by confidentiality agreements and may only use the information for the specified purpose.
4.3 Legal Requirements
Under a court order, government directive, or legal obligation, six may be required to provide information to the relevant authorities. Where possible, users will be notified before any such disclosure.
4.4 Business Transfers
In the event of a business merger or acquisition, your information may be transferred to the new entity. You will be given advance notice and will have the opportunity to consent under the new policy.
5. Cookies and Tracking Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. six uses cookies for the following purposes:
- Essential cookies: Keeping login sessions active and ensuring security
- Functional cookies: Remembering language preferences and display settings
- Analytics cookies: Collecting website usage statistics
- Marketing cookies: Displaying relevant advertisements (with your consent)
5.2 Managing Cookies
You can delete cookies or block non-essential cookies at any time from your browser settings. However, disabling essential cookies may prevent some core features of six from working correctly.
5.3 Local Storage and Session Data
In addition to cookies, six may use the browser's local storage to temporarily store gaming session information. This session data is cleared when the browser is closed.
6. Your Rights
As a registered user of six, you have the following rights over your own information.
- Right to access: You may request to know what information six holds about you.
- Right to correction: You may request that incorrect or incomplete information be updated.
- Right to deletion: In certain circumstances, you may request that your personal information be deleted after your account is closed.
- Right to restrict processing: You may request that the use of your information be limited for certain specific purposes.
- Right to data portability: You may request an export of your profile information in a standard format.
- Right to withdraw marketing consent: You may opt out of promotional communications at any time.
6.1 How to Exercise Your Rights
To exercise any of the above rights, send a request using the contact details in Section 10. We will generally respond to your request within 30 days. For complex or multiple requests, the timeframe may be extended, and you will be informed in advance.
For answers to general questions about six's services, visit the FAQ section.
7. Protection of Minors
All of six's services are strictly for those aged 21 and above. We do not intentionally collect any information from persons under 21. Age verification is mandatory at registration and is confirmed again during the KYC process.
If we become aware that information from a person under 21 has been collected inadvertently, that account will be closed immediately and all related information deleted. If a parent or guardian suspects their child has registered with six, please notify our support team immediately.
8. Third-Party Links
The six platform may occasionally contain references to other websites. These external sites have their own privacy policies over which six has no control. When you visit another site, that site's own policy will apply.
six is not responsible for the content, privacy practices, or security of third-party sites. We advise you to read the privacy policy of any new website before visiting it.
9. Policy Changes
six reserves the right to update this Privacy Policy as needed. For significant changes, a notification will be sent to your registered email address and displayed prominently on the Platform.
Continued use of the Platform after any changes will be taken as your acceptance of the updated policy. We recommend visiting this page periodically and noting the "Last Updated" date.
This Policy, our Terms and Conditions, and the site's other policies together form the complete legal framework governing your relationship with six.
10. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the six support team. Our team provides assistance in both Bengali and English.